Rental Property Management

Perform detailed documentation of the interior and exterior including photos
Offer recommendations on repairs and cosmetic improvements that maximize monthly rent while providing good ROI
Gather data on rental rates in the area and work with owners to determine the optimal rental rate. Rent research will vary, but should include looking at recently rented comps according to size and type.
Discuss with owners the pros and cons of different policies

Prepare space for rent
Create ads tailored to the property and advertising medium (web-listings, MLS, signs etc.)
Work with our source agent relationships to find a tenant
Field calls from prospective tenants for showings throughout the week and weekend
Meet prospective tenants for showings throughout the week and weekend
Provide prospective tenants with rental applications that are legally compliant with fair housing laws
Collect applications with application fee

Perform a background check to verify identity, income, credit history, rental history etc.
Qualify tenant according to pre-defined tenant criteria
Inform tenants who are turned down
Draw up lease agreement
Confirm move in date with tenant
Review lease guidelines with tenant (payment terms, maintenance, tenancy rules etc.)
Ensure all agreements have been properly executed
Perform detailed move-in inspection with tenant and have tenants sign a report verifying the condition of the property prior to moving in

Inquire About Our Services

Prepare relevant paperwork to initiate and complete an unlawful detainer action
Represent owner in court
Coordinating with law enforcement to remove tenant and tenants possessions from unit

Advise in the event of a legal dispute or litigation
Advise with our attorney or owners attorney
Understand and abide by the latest local, state and federal legislation that apply to renting and maintaining rental properties

Perform periodic property inspections on a pre-defined schedule looking for repair needs, safety hazards, code violations, lease violations, etc.
Send owner periodic reports on the condition of the property

Provide accurate accounting services
Make payments on behalf of owners (Mortgage, Insurance, utilities, etc.)
Detailed documentation of expenses via invoices and receipts
Maintain all historical records (paid invoices, leases, inspection reports, etc.)
Provide monthly financial statements (Reconciled bank statements)
Provide easy to read monthly cash-flow statements which offer a detailed breakdown of income and itemized expenses
Provide annual reporting, structured for tax purposes as well as required tax reporting documents
Prepare annual budgets

Provide and oversee an in-house maintenance crew
Establish a preventative maintenance policy to identify and deal with repair needs
Provide a network of licensed, bonded and fully insured contractors who have been vetted for good pricing and good work that is up to code
Assign jobs to different parties (in-house employees, handyman and professional contractors) based on who will perform the job correctly and cost efficiently
Maintain outdoor and interior common areas (Landscaping, snow removal, janitorial service)
Maintain and monitor a 24-hour emergency repair hot-line
Tenant Moving in and out

Perform move-out inspection with exiting resident
Provide tenant with a damage report if any is noted during inspection
Assign maintenance crew to prepare apartment for new tenant
Re-key locks
Begin marketing apartment for rent, our goal is to always have the apartment rented before exiting tenant’s lease expires. We vigorously market once a tenant advises they are not renewing their current lease